HelpProfile
If your Status password doesn't work
cheny0
and
on Sep 24, 2024

If you are sure you are entering the correct password, but it doesn't work, here are the possible reasons and solutions:

ReasonSolutionNotes
Password updatesIf you have changed the password on one device, you must sign in with the old password on other devices and manually update the password.The Status app doesn't automatically sync your password across the devices where you use Status.
Password for a different deviceEnter the password you set for this profile on this particular device.The Status password is device-specific.
If you set different passwords for a specific Status profile on multiple devices, the passwords don't synchronize and work independently.
Password for a different profileEnter the password you set for this profile on this particular device.The Status password is profile-specific.
If you have multiple profiles on one device, you can set different passwords for them.
Caps lockTurn off the
Caps lock
key on your keyboard.
Status passwords are case-sensitive.
Keyboard layoutSet your keyboard to the correct language input for your password.The keyboard layout can affect the letters and symbols you type.

Double-check the

Caps lock
being on or an unexpected change in your keyboard layout. You can also try typing your password into a text editor first to confirm that the characters are exactly as intended.

Updated by
cheny0
on Sep 24, 2024
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